Glossary of Alsco Charges
Note: Revenue from all charges listed below is used to offset costs and provide general revenue to Alsco.
Types of Service
Flat Rate Service: Some customers have agreed to be billed at the same amount each week.
Flex Rate Service: Some customers have agreed to have their inventory set every delivery based on either soil count or goods ordered back. Prices are then determined by multiplying unit prices by the soil count or order back number multiplied by 2.5 for deliveries once per week or 2.2 for deliveries more than once per week. Prices may or may not include Inventory Maintenance charges. This pricing will be shown as “Flex Rate” on Customer's invoice.
Unit Price with Minimum Usage Service: Some customers have agreed to use a certain minimum percentage of the inventory designated for their use, which may change over time based on Customer needs or usage. The agreed Inventory Minimum Quantity for an item is found by multiplying the agreed Inventory Minimum % on Schedule A and the then current Total Inventory for the item. When the quantity actually used by the customer for an item falls below the agreed Inventory Minimum Quantity, the customer is charged the unit price multiplied by the then current agreed Inventory Minimum Quantity for the item. This charge will be shown as “Inventory Minimum Charge” on Customer's invoice.
Special Charges
A/R Account Maintenance (AR Acct Maint): This charge may be applied to carry credit for non-COD customers.
C.O.D. Re-Charge: Rather than stopping service, this charge is made when COD payments are not made and our invoices must be re-submitted and collected at the time of the following delivery.
Early Retirement: The early retirement charge applies to garments that are removed from service early in their useful life based on Supplier's professional judgment.
Emblem Charge: This is a one-time charge to place an emblem or emblems on a new or replacement garment.
Excess Trash: This fee is charged for separating and disposing of trash from rental items when more than incidental amount of trash has been placed into the laundry bag.
Finance Charge: The finance charge reflects interest charged on past due accounts.
Freight: Freight is charged for delivering direct sale items directly from a manufacturer, by common carrier, or outside of our regular route delivery system.
Garment Inventory Maintenance: This is an optional program that offers a weekly charge in lieu of being billed for abused or damaged items. This is for garments only. This does not include lost garments.
Inventory Maintenance (Inventory Maint): This automatic recurring charge is to replenish lost or damaged textiles to maintain the level of inventory required by the customer. The inventory maintenance charge is established with the customer, based upon experience, and depending upon the type of textile product provided and its particular application. Inventories of napkins, aprons, shop towels, and bar towels typically need automatic replenishment.
Inventory Minimum (Inventory Min): If the customer has agreed to use a minimum percentage of the inventory designated for the customer, this is the charge if the usage falls below the agreed uponminimum. (See “Unit Price with Minimum Usage Service” explained above.)
Invoice Copy: There is no charge for the first invoice. This charge is for faxing or mailing additional copies of invoices, at the customer' s request.
Loss/Abuse/Damage (Loss/Abuse/Dam): This charge is to replace rental items that have been lost, misused or damaged beyond repair by Customer as identified by Supplier. In order to discourage misuse, the charge is the Replacement Charge shown on your contract or the full retail price.
NSF/Bounced Check (NSF Check): The NSF/bounced check charge is for checks that have been returned to us for non-sufficient funds.
Oversize Garment Charge (Oversize Gar Chg): The oversize garment charge reflects the additional cost of providing garments that are outside the normal range of sizes.
Preparation Charge (Preparation Chg): This is a charge for preparing a garment for use, identifying it to a person, completing alterations and adding it to account database.
Press Charge: The press charge is for atypical requests to press garments.
Processing Fee: This charge helps offset various fluctuating costs related to merchant fees, interchange fees, network fees, swipe fees, switch fees, chargebacks, and similar fees/charges imposed by credit card companies and other electronic payment service providers on Supplier.
Repair Charge: After quality control, a repair charge may be made for minor repairs on items that that have been exposed to conditions outside of normal use or abusive conditions, or by the customer's request to maintain appearance standards and avoid early replacement.
Replacement Charge (Replace Chg): This is the then current agreed upon unit price charge, which the customer must pay to purchase the inventory designated for the customer's use if the customer discontinues service before the end of the contract.
Restocking Fee: The restocking fee is charged to retrieve items from the customer and place them back into our storeroom.
Re-Stringing Charge (Re-String Chg): This fee is for replacing and re-threading laundry bag cords that have been cut or made unusable through improper tying by the customer.
Service Charge: This charge helps offset various fluctuating costs related to the environment, energy, service and delivery of our goods and services.
Special Delivery: This charge is for specially delivered items, delivered outside the regularly scheduled route delivery stop.
Uniform Shield: This is an optional program that offers a weekly charge in lieu of being billed for damaged items. This is for garments and patient gowns only. This program does not include intentional abuse or lost garments.